100% Premium California Almonds

100% Natural Premium Walnut Kernels

₹443.00 – ₹1,522.00

₹347.00 – ₹632.00

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  100% Premium California Almonds

  ₹347.00 – ₹632.00

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•  Delivery & Return

  Thank you for shopping at Naturalle True. We strive to provide you with high-quality dry fruits, Natural Woolen products, Kashmiri products, Puja products, and more. Please read our Return and Replacement Policy carefully to ensure a smooth shopping experience.

  1. Returns and Replacements

  1.1 Eligibility Criteria for Returns and Replacements:

  • Only products purchased directly from Naturalletrue’s official website (naturalletrue.in) are eligible for return and replacement.
  • Products must be unused, in their original packaging, and with all the tags intact.
  • Where the product carries a seal, it should not be broken or tampered with.
  • We do not accept return or replacement on dry fruits or any kind of food products.
  • We do not accept return or replacement of personal use products like Kayakalp (Ubtan Powder), PraanDhara (Stress Relief Rollon)
  • We do not accept return or replacement of Natural Itras 

  1.2 Replacement Only:

  • Naturalle True offers replacements for eligible products. We do not provide refunds.
  • Eligible products for replacements:
    • Solid Woolen Wraps
    • Pure Wool Sweaters
    • Woollen Caps
    • Dhoop and Agarbatti

  2. Replacement Process

  2.1 Reporting a Replacement:

  • To initiate a replacement, contact our customer support team via email at support@naturalletrue.in within 1 days from the date of delivery.
  • Clearly mention your order number, the name of the product to be replaced, and the reason for replacement in your email.
  • Please attach relevant photographs clearly showing the reason for replacement/defect.

  2.2 Verification:

  • Our customer support team will review your request and may ask for additional information or evidence, such as photographs of the product in question.

  2.3 Approval:

  • Once your replacement request is approved, we will provide you with instructions on how to return the product.

  2.4 Returning the Product:

  • Pack the product securely and send it to the address provided by our customer support team.

  2.5 Inspection and Replacement:

  • Upon receiving the returned product, we will inspect it to ensure it meets the eligibility criteria.
  • If the product is approved for replacement, we will dispatch the replacement product at the earliest.

  3. Non-Eligible Products

  The following products are not eligible for return or replacement:

  • Products specifically mentioned in Clause 1
  • Products damaged due to misuse or negligence.
  • Products with missing tags or original packaging.
  • Products not purchased directly from NaturalleTrue’s official website
  • Customized orders are not eligible for replacement.
  • Products sold under the stock clearance sale category on the website are not eligible for replacement, returns or exchanges.

  4. Contact Information

  For any queries or assistance related to returns and replacements, please contact us at:

  • Email: support@naturalletrue.in

  5. Policy Changes

  Naturalle True reserves the right to modify or update this Return and Replacement Policy at any time. Any changes will be effective immediately upon posting on the website.

  By making a purchase on naturalletrue.in, you agree to abide by the terms and conditions outlined in this policy.

  Thank you for choosing Naturalle True!

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